Reference

Terms and Conditions for Using jilihot

These terms govern your account on jilihot — how you register, deposit, withdraw, and use the platform. Access and eligibility depend on your local law and the regions we currently support, so read through before you start.

Account registration requiredbKash, Nagad, Rocket deposits coveredEligibility subject to local lawWithdrawal conditions apply
jilihot Terms and Conditions for Using jilihot
TERMS CONTACT PATHS

Get Help with Any Terms Question

If a clause in these terms isn't clear, or you think your account has been actioned incorrectly, our support team can walk through it with you. Reach out through the channel that suits you best and we'll come back with a straight answer.

Live Chat Open the chat widget from your account dashboard. Fastest route for questions about account restrictions, deposit holds, or withdrawal conditions.
Email Support Write to us for detailed terms queries that need a written record. We respond to account and policy questions through the same email thread.
Help Centre Our help pages cover common terms questions — account closure, wallet limits, eligibility checks — before you need to contact us directly.
HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Under These Terms

Your account data stays with jilihot and is not passed to third parties outside what is required to process your bKash, Nagad, or Rocket transactions. We hold only what we need to run your account and verify payments.

Account Security We use encrypted connections for all account sessions. If we detect unusual login activity, we lock the account and contact you via the registered mobile number to confirm access.
Payment Verification Every withdrawal is checked against the wallet name on your account. We do this to confirm funds go to the account holder — not a third party. This step is non-negotiable for bKash, Nagad, and Rocket withdrawals.
Data Retention We keep account records for as long as required under applicable law in eligible regions. If you close your account, we retain transaction history for the legally required period, then delete personal details.
Requesting Changes To update your registered mobile number or wallet details, contact support with your account ID and a verification step will follow. Changes to payment details take up to one business day to process.

Common Questions About These Terms

Real questions about how these terms affect your account — answered directly.

You must meet the eligible age under your local law and be in a region where access is currently supported. Availability depends on local law and eligible regions — we cannot override that.

We may suspend or permanently close your account. Any pending withdrawals at that point are reviewed individually. We notify you by the contact details on your account before taking permanent action where possible.

No. Deposits must come from a wallet registered in your own name. Third-party wallet payments are flagged during our verification step and the funds are returned, which can delay your account access.

Contact support via live chat or email with your account ID and the specific action you want reviewed. We log every dispute and respond with the relevant clause and our reasoning within a reasonable timeframe.

Yes. We post a notice on the site when terms change in a way that affects your account or payment rights. Continuing to use your account after that notice means you accept the updated terms.

Send a closure request through support. We process the request, settle any outstanding balance to your registered wallet, and retain transaction records for the period required by applicable law before deleting personal details.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.