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How jilihot Handles Your Personal Information

Your account data and payment details — whether you deposit via bKash, Nagad, or Rocket — are handled with clear purpose and kept only as long as needed.

Account data protectionbKash, Nagad, Rocket payment privacyYour rights, clearly explainedAccess and deletion requests acceptedApplies to all eligible regions
jilihot How jilihot Handles Your Personal Information
DATA SECURITY PRACTICES

How We Keep Your Information Safe

Account security at jilihot runs on encrypted connections for every login and payment session. We do not log full bKash, Nagad, or Rocket account numbers — only the transaction reference that confirms a deposit cleared or a withdrawal was sent. Access to your personal data inside our systems is restricted to staff with a clear operational need. If you believe your account has been accessed without your knowledge, contact support immediately and we will lock the account while we investigate.

Encrypted Connections

Every login, deposit via bKash or Nagad, and withdrawal via Rocket runs over an encrypted connection. Your session data is not transmitted in plain text at any point.

Cookie and Tracking Policy

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. Tracking is limited to platform performance — we do not run third-party ad trackers on account pages.

Data Retention and Deletion

Transaction data is retained for the period required under applicable financial regulations. Non-essential session logs are cleared on a rolling cycle. Account deletion requests are processed once any open balance is settled.

Who to Contact for Changes

To update stored data, correct an error, or request full deletion, reach our privacy team via live chat or the support email in your account settings. Provide your account ID with the request.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to know what data we hold, request a correction, or ask us to delete your account information, our support team can handle it. Reach out through any of the channels below and mention your account ID so we can locate your records quickly. We aim to respond to all data requests within a reasonable timeframe, and we will let you know if a request falls outside what we are able to process under applicable rules.

Live Chat Open the chat icon inside your account dashboard. Available during platform operating hours for account and privacy queries, including data access requests.
Email Support Send your data request to our support address listed in the account help section. Include your registered contact detail and the nature of your request.
Account Help Centre The Help Centre covers common privacy questions — how to update your contact details, how to request data deletion, and what happens when you close your account.

Common Questions About Your Privacy on jilihot

These are the questions we hear most often about how personal data works on the platform. If yours is not listed here, live chat can connect you to someone who can answer it directly.

We collect your name, contact details, and the payment method you register. If you use bKash, Nagad, or Rocket, we log transaction references — not your wallet PIN or full credentials.

Yes. Submit a data access request through live chat or the support email in your account settings. Include your account ID so we can locate your records and respond promptly.

We store the transaction reference number needed to confirm your deposit or withdrawal. Full wallet account numbers and PINs are never stored on our servers — those stay with your wallet provider.

Contact support via live chat or email, state that you want your account closed, and confirm any remaining balance has been withdrawn. We process deletion once the account balance is settled.

We share data only with payment processors like bKash, Nagad, and Rocket to complete your transactions. We do not sell your data or share it with advertisers or unrelated third parties.

Transaction records are kept for the period required by applicable financial rules. Other account data is cleared once your deletion request is processed and the account is closed.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.